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Gift Certificate FAQ

Purchasing Gift Certificates
How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur

How to Send Gift Certificates

To send a Gift Certificate you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. (Note you don't have to send the full amount that is in your Gift Certificate Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
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OUR STORY

We were honored to be recognized as a Forbes Small Giant in 2020. Small Giants are companies led by purpose-driven leaders who choose greatness over growth and prioritize their people. This is a testament to everyone in our community and the Consuela family. Thank you so much for your support throughout this amazing journey!

Words by Conni Reed

The 'Art of the Unmatched' is our trademarked design philosophy, and it's the basis, foundation, and inspiration for our collection each season. The word unmatched is intentional-different than mismatched, unmatched is purposeful, varied, and unexpected, similar to each of our personal histories and lives. The Art of the Unmatched is representative of journey; a collage of sights, sounds, emotions and travels.

We use vivid colors and unexpected textures each season as these things have a physiological effect on us. There are many studies around the impact that color has on our state of mind and happiness. The color and textural juxtapositions get our endorphins flowing. This is why people describe the bags as 'joyful', and that is foundational to the Art of the Unmatched.